FAQ
How can we help you?
Frequently asked questions
Should I refrigerate my cookies?
No, decorated sugar cookies should not be refrigerated. They will stay fresh in their sealed packaging for up to 1 month. If you’d like to keep them longer, they can be frozen for up to 6 months.
Do you provide gluten-free cookies?
At this time I am not offering gluten-free cookie options.
Can you make this cookie I found on Instagram? Etsy? etc.?
I am not comfortable copying another artist’s work. I will use any photos you send as inspiration, but will create a unique set of cookies for your custom order.
How much advance notice do you need for a custom order?
You should book your order as soon as possible. I greatly appreciate at least a 1-month notice. However, I will always do what I can in a “cookie emergency,” so it never hurts to ask!
Can you ship cookies?
No, I cannot mail cookies. I operate under a cottage food license, which allows local sales only.
Why are they so expensive?
Decorated sugar cookies are incredibly time-consuming; most people don’t realize how much time is involved. If you’re trying to keep your costs down, here are some details to AVOID, as they take more time:
1. Writing on the cookies, such as names, dates, etc.
2. Gold or silver metallic accents. Getting good coverage with these often takes several coats, with dry-time in between. (I use only “edible” metallic accents on my cookies.)
3. Designs that require more than 3 icing colors.
